1. Agreement and scope
These Terms of Use are an agreement between you and LutinApp ("Lutin," "we," "us," or "our"). They govern your access to and use of lutinapp.com, Lutin's desktop and mobile applications, APIs, cloud runtimes, updates, and related services (together, the "Service"). By using the Service, you agree to these Terms. If you do not agree, do not use the Service.
2. Eligibility and accounts
You must be legally able to enter into these Terms and meet the minimum age required where you live. You agree to provide accurate account information, protect your credentials and devices, and promptly tell us about suspected unauthorized access. You are responsible for activity performed through your account unless applicable law says otherwise.
3. License to use the apps
We grant you a limited, personal, non-exclusive, non-transferable, and revocable license to install and use the Lutin applications for their intended purpose, subject to these Terms. You may not copy, sell, lease, sublicense, reverse engineer, or distribute the applications except where applicable law expressly permits it. Open-source components remain governed by their applicable licenses. If you download an app through an app store, that store's terms and default end-user license agreement also apply and control where the platform requires it.
4. Your content and app permissions
You retain your rights in prompts, notes, documents, attachments, connected-service content, and other material you provide to Lutin ("Your Content"). You give us a limited license to host, copy, transmit, process, and display Your Content only as needed to provide, secure, support, and improve the Service.
The apps may request access to notifications, files, calendars, other applications, or connected accounts. You choose whether to grant those permissions and can revoke them through Lutin, your device, or the connected service. You confirm that you have the rights and permissions needed for any content you ask Lutin to process.
5. AI and third-party services
Lutin may send relevant prompts, context, attachments, search queries, or requested actions to AI providers and services you select or enable. Routing and fallback may be automatic. Connected services and providers operate under their own terms, and we are not responsible for their independent services.
AI-generated content may be inaccurate, incomplete, or unsuitable for your purpose. Review outputs before relying on them, especially for legal, medical, financial, safety-critical, or other important decisions. You remain responsible for how you use generated content and actions you approve.
As between you and Lutin, and to the extent permitted by law and provider terms, you may use generated output for your own purposes. Similar or identical output may be generated for others, and we do not guarantee that output is unique or eligible for intellectual-property protection.
6. Acceptable use
You may not use the Service to:
- Break the law or violate another person's rights.
- Upload malware, disrupt the Service, or interfere with another user's access.
- Bypass security, access controls, rate limits, or account boundaries.
- Access accounts, devices, systems, or content without authorization.
- Scrape, resell, or systematically extract the Service or its content except through an interface we provide for that purpose.
- Misrepresent generated content as human-created when disclosure is required by law.
7. Subscriptions and payments
Prices, billing periods, renewal terms, cancellation options, and any refund terms will be shown before purchase. If you subscribe through an app store or another payment platform, its billing and refund rules also apply. Nothing in these Terms limits mandatory consumer rights available where you live.
8. App updates and availability
We may provide updates that fix bugs, improve security, or change features. Some updates may be required for the apps to keep working safely with the Service. We may modify, suspend, or discontinue part of the Service, and we do not guarantee that the Service will always be available or work on every device, operating system, provider, or connected service.
9. Privacy and security
Our Privacy Policy explains how we process personal data. Our Security & privacy and Subprocessors pages describe our current security boundary and service providers.
10. Lutin's intellectual property
The Service, including its applications, software, interfaces, designs, trademarks, and other materials, is owned by or licensed to Lutin and protected by applicable intellectual-property laws. These Terms do not transfer ownership of the Service or Lutin's intellectual property to you.
11. Suspension and termination
You may stop using the Service at any time. We may restrict or suspend access when reasonably necessary to protect users or the Service, investigate misuse, comply with law, or address a material breach of these Terms. Where appropriate, we will provide notice and an opportunity to resolve the issue.
12. Disclaimers
To the fullest extent permitted by law, the Service is provided "as is" and "as available." We disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation. These disclaimers do not limit rights that cannot legally be excluded.
13. Limitation of liability
To the fullest extent permitted by law, Lutin and its directors, employees, and agents will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, business, goodwill, or data arising from the Service. To the fullest extent permitted by law, our aggregate liability for all claims relating to the Service will not exceed the greater of US $100 or the amount you paid us during the 12 months before the event giving rise to the claim. This limitation does not apply where liability cannot legally be limited.
14. Governing law
The governing law and forum stated in an applicable order, app-store agreement, or service-specific agreement will apply. Otherwise, governing law and jurisdiction are determined by applicable law. Mandatory consumer protections remain unaffected.
15. Changes to these Terms
We may update these Terms as the Service or applicable law changes. We will publish the updated version here and change the date above. If a change materially affects your rights, we will provide additional notice where required.
16. Contact us
Email:
[email protected]
Mail: LutinApp, 75 King George A' str., Limassol, Cyprus, 4047